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Collab is a European multimedia contact center provider fully based on IP architecture, with 3 products in its portfolio.

OneContact, is an IP multimedia contact center solution for large to medium-sized contact centers.

OneWorkforce aims at giving an answer to a challenge that can be considered as an academic operational research problem: from among thousands of possibilities, which is the most intelligent combination of shifts to manage agents, and, at the same time fulfilling certain service levels.

OnePBX is an IP Centrex platform, completely cloud-oriented, which provides telephone extensions without any hardware, ensuring the convergence between fixed and mobile extensions.

In Focus



Microsoft Gold Certified Partners are the elite Microsoft Business Partners.



We are pleased to provide 10 Collab Wallpapers to use on your personal computer.



Collab proudly announces that has been recognized with 4 Gold Trophies.

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OneContact

OneContact is the IP-based Multimedia Contact Center solution that offers full contact management across voice

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OneWorkforce

OneWorkforce offers contact centers a complete, web-based, workforce management (WFM) suite with stunning user interfaces.

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OnePBX

OnePBX is a powerful Multi-tenant SIP based IP PBX solution that provides flexibility and easy browser based management of all tenants’ specific configurations.

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Whiteboard Animations



Take a look at Collab's whiteboard animations explaining several OneContact features.

Recording Ecosystem + Quality Monitoring + E-Learning -> click here

Integration with Social Networks -> click here

Customer Interaction Hub -> click here