Webinar: Contact Centers’ Survivability in Catastrophic Scenarios
Tuesday, July 12th
3pm WEST
CONTACT CENTER SOFTWARE
Customer engagement made easy
Collab empowers businesses of all sizes with solutions that revolutionize CX.
Powered by Artificial Intelligence
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We provide innovative award-winning platforms
Collab delivers Digital Transformation to businesses for +15 years, alongside a solid network of partners
Customers worldwide
Partners in 40 countries
Collab Engineers
Certified consultants
Sectors that trust us
Next generation Cloud Contact Center powered by AI
- Omnichannel management of voice, video, e-mail, instant messaging and social media in the same interface
- WebRTC based, available in any browser
- Self-service via IVR and Bots
- Advanced Reporting features in real time
- Quality monitoring with Speech Analytics
- Voice & Screen Recording
- Intelligent routing
CIH & CRM Connectors
We integrate seamlessly with leading CRM solutions.
You can also use our Customer Interaction Hub, an omni-channel contact management system, with the interaction history for every client.
CIH & CRM Connectors
We integrate seamlessly with leading CRM solutions.
You can also use our Customer Interaction Hub, an omni-channel contact management system, with the interaction history for every client.
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