Lower carbon footprint, less energy consumption and diminished electronic waste are some of the benefits of cloud computing when compared to traditional data centers. In fact, the cloud has impressive sustainability benefits. The cloud is driving more sustainable contact centers with gains for the environment and for a greener economy.
In the past, Contact Centers relied on on-premises deployment. That implied a lot of costs. Hardware pieces, cooling and maintenance operations are expensive. But, looking beyond the budget, there’s another cost to assess: the environmental one. The energy it takes, the waste it produces and the physical maintenance have several implications.
Nowadays, solutions like Nubitalk, promote a more sustainable approach and fetch contact centers of all sizes with a turn-key, omnichannel and green solution with a way lower footprint. Nubitalk uses Microsoft Azure services. Microsoft will be carbon negative by 2030 and employes cutting edge, greener technologies that ensure energy efficiency.We are committed to running our business in the most environmentally friendly way possible, and we encourage our partners and clients do to the same. In this video, produced by Collab, we explain how cloud architecture impacts positively in the environment and how it can turn contact centers across the world more sustainable.