Build scripts easily Creating scripts is easier with Collab, thus simplifying your workflow and enhancing business compliance. Agent scripting works with a drag and drop canvas. It’s simple to use. In a few clicks, the script is...
Contact Centers in a Modern Workplace – Hybrid Strategies with Microsoft Collab and Microsoft have teamed up to deliver a good workflow between office vs remote work. Join our webinar to learn more about the modern workplace trends, in which the...
M Kindly note that this page was translated automatically. You may notice some anomalies. Got it! What’s new in OneContact Agent? At Collab, our motto is to not only offer a better customer experience but also provide the most suitable digital tools and features...
M Kindly note that this page was translated automatically. You may notice some anomalies. Got it! The telecommunication industry plays a crucial role in our everyday lives, allowing us to be permanently connected. To excel in customer engagement efficiency should...
M Kindly note that this page was translated automatically. You may notice some anomalies. Got it! Partner of the Year Awards Microsoft recognized Collab as ISV Partner of the Year 2021 for Portugal. The Microsoft Partner of the Year Awards acknowledges...