Dear Valued Customers & Business Partners, We are excited to announce the strategic go-to-market integration of WDS Mobile and Collab, creating immediate opportunities to provide a wider product portfolio, with an advanced intelligence & data mining...
Artificial intelligence technologies are trending in the contact center industry. This manifests itself in different ways. Some are embedded deep in the intelligence of the system, some are customer-facing in the form of bots that help human agents assist consumers...
