Webinar: Knowledge-as-a-Service: how to revolutionize CX with ready to use bots
Bots propel many benefits for customer service and customers love them. There’s a challenge most companies face: how can we feed the bot the knowledge it needs to reply to customers? Furthermore, how can we use the knowledge to boost efficiency in contact...
One year with Lumine
Kindly note that this page was translated automatically. You may notice some anomalies. Got it! One year with Lumine In March 2020, Collab entered into a new ecosystem of innovative companies. M Collab’s story is rich in innovation and growth. On this +15 years...
Managed Services & Hypercare For Contact Centers
Kindly note that this page was translated automatically. You may notice some anomalies. Got it! Managed Services & Hypercare For Contact Centers Introducing the possibilities of Collab support and maintenance team M Managing a contact center ecosystem is a...
Reframing CX in finance: Contact Centers in banking, fintech & insurance
M Kindly note that this page was translated automatically. You may notice some anomalies. Got it! -WHITEPAPER REFRAMING CX IN FINANCE Contact centers in banking, fintech & insurance The financial vertical, including insurance companies, is leading many...