CLUDO – CASE STUDY

CLUDO – CASE STUDY

“The other vendors are still stuck in the old business model of onsite sales, they are not ready to be flexible both from a technical and business perspective.” Aleksander Wiercinski, CEO, Cludo – Summary Cludo is a Polish Contact Center provider...
Case Study 1Stream

Case Study 1Stream

“Collab has a great architecture and is well positioned to meet requirements in modern call centres. This is backed up by a skilled technical team that is always available to provide support” Bruce von Maltitz, MD at 1Stream – Summary 1Stream needed to find a...
Case Study Vodafone – Gamification

Case Study Vodafone – Gamification

“With the conclusion of the Gamification Proof of Concept, the goals were largely met and even surpassed, which is why we decided to go ahead with a full rollout.” António Veiga, Head of Contact Center at Vodafone – Summary Vodafone is rolling out an...
INTRUM JUSTITIA – CASE STUDY

INTRUM JUSTITIA – CASE STUDY

“With the successful PBX migration to IP we have increased efficiency by more than 50%” Jakub Molek, Intrum Justitia expert – Summary In association with Cludo, Collab has successfully implemented OneContact hybrid cloud solution for a contact center...
Edenred Case Study

Edenred Case Study

“Edenred and Collab has been a very happy partnership. For the sales team, the efficiency and speed of the sale increased. The Collab team has given a spectacular response throughout the implementation and facilitated the adaptation when changing tools” João Piaguaçu...