CX: una nueva realidad

CX: una nueva realidad

Last week, Collab visited their partner Cirion Technologies, in Argentina. The goal was to join our partner for a unique event where the competitive advantages of Customer Experience (CX) were discussed. The event “CX: una nueva realidad” (CX: a new reality) took...
Contact Centers in the healthcare industry

Contact Centers in the healthcare industry

A call center is a patient’s primary platform of communication with any healthcare establishment. These businesses are flooded with people seeking assistance daily, and healthcare staff can become tangled up in an overload of patient information, from billing requests...
Case Study: Hearing-Impaired Community

Case Study: Hearing-Impaired Community

Customers with disabilities are simply customers, who also may have to interact with a company or brand and see their queries resolved. Summary Customers with disabilities are simply: customers, who also may have to interact with a company or brand and see their...
A glimpse of the Arch Summit 2022

A glimpse of the Arch Summit 2022

Collab was present at the Arch Summit 2022 along with some sister companies. Booth 9C70 represented the Lumine Group and offered a handful of tech solutions for the telco industry. Last week, on the 26th and 27th of October, Collab joined the big tech event Arch...