by Collab | Oct 14, 2020 | All, Highlight, What's New
Lower carbon footprint, less energy consumption and diminished electronic waste are some of the benefits of cloud computing when compared to traditional data centers. In fact, the cloud has impressive sustainability benefits. The cloud is driving more sustainable...
by Collab | Sep 16, 2020 | All, Highlight
Google Cloud powers AI Collab Contact Center solutions The goal is to leverage artificial intelligence technologies The software house Collab has been expanding its international presence with OneContact CC, a cloud contact center suite designed to boost customer...
by Collab | Jun 2, 2020 | All, Highlight, Webinars, What's New
The reality of remote work was imposed due to the Corona Virus pandemic, and threw Contact Centers into a forced transition to remote work. Thousands of agents, supervisors and other employees were put in operation from home. APCC (Portuguese Association of Contact...
