Why Customer Service matters in retail

Why Customer Service matters in retail

M Kindly note that this page was translated automatically. You may notice some anomalies. Got it! Customer service in retail is about providing smooth experiences that tell the customer that you not only care about making a sale but also making sure the customer...
One year with Lumine

One year with Lumine

Kindly note that this page was translated automatically. You may notice some anomalies. Got it! One year with Lumine  In March 2020, Collab entered into a new ecosystem of innovative companies. M Collab’s story is rich in innovation and growth. On this +15 years...
Collab new CEO and Lumine Group new SaaS leader

Collab new CEO and Lumine Group new SaaS leader

Pedro Quintas named Lumine Sub Group Leader, Pedro Rodrigues moves up as Collab’s CEO Collab announced today that Pedro Quintas was promoted from CEO to Sub Group Leader of Lumine Group. In addition, Pedro Rodrigues has also been promoted from Collab’s COO position to...
Collab wins Top Contact Center Provider Award

Collab wins Top Contact Center Provider Award

Collab was presented with the impressive CIO Applications Award for Providing outstanding Call Center Solutions after a vigorous application process that included company evaluations, online and phone-based interviews, and an in-depth analysis of their track record....