All, Webinars, What's New
– One Contact CC with Microsoft Dynamics 365. Successful companies ally powerful contact center software within their CRM. The potential of having them integrated instead of using each one as a stand-alone solution is huge. On top of it, the Robotic...
All, Webinars, What's New
The reality of remote work was imposed due to the Corona Virus pandemic, and threw Contact Centers into a forced transition to remote work. Thousands of agents, supervisors and other employees were put in operation from home. M Kindly note that this page was...
All, Webinars, What's New
Collab offers native integration with Microsoft Azure Cognitive Services. This partnership amplifies the power of Collab solutions for contact centers with Artificial Intelligence. The Webinar Cognitive Services, promoted by Collab and Microsoft, enlightens how speech...
