This software natively leverages work from home for customer service representatives, which has been very relevant in the pandemic scenario. Collab helped companies transitioning their contact centers from on-site to fully remote, ensuring business continuity. “The Portuguese partners are all to be congratulated. In this very unusual and challenging year, they have demonstrated a deep commitment to building unique solutions and supporting the digital resilience of customers, hand in hand with Microsoft”, commented Abel Aguiar, Executive Director for Channel and Partners at Microsoft Portugal.
The event Microsoft Inspire 2021 took place on July 14th and 15th and showcased Microsoft’s vision and strategy for the year. The Awards celebrate outstanding successes and innovations by Microsoft Partners in over 100 countries. The companies awarded were selected due to agility and creativity in building new technologies across the intelligent cloud to edge, all to exceed customer expectations by bringing technology to life in meaningful ways. The full list of awards can be found here.