ALL YOUR INSIGHTS
Meet the new OneContact Data Studio, a reporting and monitoring platform for all the contact center activities!
suit different use cases
Contact center overview
Have an overview of the status of your agents and the time at work. This initial overview can be customized to your needs.
1-click distance to the key dashboards
Keep your favourite panels handy, review the ones you’ve seen recently and stay up to date with the latest suggestions of default dashboards.
Create flexible and fully customizable dashboards
The user can fully customize graph visualizations, colors, labels texts and so many other options.
Easy to adjust, drag, resize and sort
Zoom in/out in a time range over the graph or using the time picker dropdown
Share Dashboard with team via a sharable link, create a static snapshot or export in json format
Tag panels and find them easily
Alerts and notifications
Bring your data together
Explore & breakdown easily
- Choose metrics
- Select a breakdown
- Apply filters
Track & monitor with wallboards
The dashboards can be shown in wallboard mode in a playlist format, that can be previously configured by the supervisor.
Choose a view mode that best suits your purpose. TV mode is presented in a dark version, saving energy consumption and improving contrasts
Request a Demo
Contact us for more information
Av. D. João II, N. 43, 4th floor, Parque das Nações
1990-084 Lisbon, Portugal
PT +351 210 927 840
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