This eBook portrays the 5 important steps to have in mind when considering launching a contact center. It reveals elements that should be analyzed and some add-ons that should be considered in order to boost your contact center’s performance and productivity.


Some of the highlights of this eBook are the type of call center that should be selected, the optimization of your workforce, or the advantages of AI – among other topics!

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The eBook “How to Launch a Contact Center in 5 steps” will be emailed to you right away! If it doesn’t arrive in a few minutes, kindly check your spam folder. Visit our resources section to find more eBooks, articles and webinars about the contact center industry. For any questions and suggestions, feel free to get in touch! We’re happy to help.