Agent Scripting

Build scripts easily

Creating scripts is easier with Collab, thus simplifying your workflow et enhancing business compliance. 

Agent scripting works with a drag and drop canvas. It’s simple to use. In a few clicks, the script is implemented, and the agents get a standardized, easy and quick guide to complete.

agent scripting

Featured Topics:

  • Wide range of components;
  • Cross-channel consistency;
  • Reduces agent training needs;

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7 ways Agent Scripting can boost your business CX

How efficient is your contact center service? In times like these – especially in a pandemic context – it is crucial to keep up customer satisfaction rates on top and to improve your agents’ productivity. Learn how Agent Scripting can help with this article!

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