Webinar: Modern Workplace trends with Collab & Microsoft

All, Webinars

MODERN WORKPLACE trends with Collab & Microsoft

Contact Centers in a Modern Workplace – Hybrid Strategies with Microsoft

Collab and Microsoft have teamed up to deliver a good workflow between office vs remote work. Join our webinar to learn more about the modern workplace trends, in which the speakers will bring up digital solutions to better prepare your business for the upcoming hybrid work times.

Featured Topics:

  • Call routing from the CC to MS Teams
  • NEW! OneContact Agent Scripting
  • NEW! OneContact Productivity Apps for MS Teams
  • Full reporting of CC & Teams interactions

Watch On Demand:


Speakers

This digital event features industry experts that will discuss the best hybrid strategies for contact centers.

Manuel Moura is a Product Marketing Manager at Microsoft and has a strong background in customer success management.

Carlos Vasconcelos leads Collab marketing globally and focuses his work on digital transformation and optimization of contact centers.

 

Manuel Moura

Manuel Moura

Product Marketing Manager – Modern Work & Security, Microsoft
Carlos Vasconcelos

Carlos Vasconcelos

Marketing VP, Collab