Todos, Realçar, O que há de novo
Far are the days a company only focused on making a sale without thinking about the whole customer experience. In today’s business landscape, customer service has become an essential part of a successful company. Providing exceptional customer care can...
Todos, Realçar, O que há de novo
Customer relationship management (CRM) integrations can be an incredibly powerful tool for contact centers. By integrating CRM software with contact center platforms, contact centers gain access to a wealth of customer data, that can be used to deliver superior...
Todos, Realçar, O que há de novo
Managing a contact center ecosystem is a complex matter – there are many factors to juggle and connect to get top efficiency. Thanks to Collab Support & Maintenance, companies can focus on their business – the nitty-gritty technological implementations,...
Todos, Realçar, O que há de novo
A importância de oferecer um excelente serviço ao cliente é inquestionável. A pressão que as empresas sentem para oferecer um melhor suporte ao cliente a cada dia está aumentando e as expectativas dos clientes devem ser atendidas. O uso de chatbots no atendimento ao cliente tem sido uma ferramenta amplamente utilizada para...
