Build scripts easily
Agent scripting works with a drag and drop canvas. It’s simple to use. In a few clicks, the script is implemented, and the agents get a standardized, easy and quick guide to complete.
- Wide range of components;
- Cross-channel consistency;
- Reduces agent training needs;
7 maneiras pelas quais o script de agente pode impulsionar seu negócio CX
How efficient is your contact center service? In times like these – especially in a pandemic context – it is crucial to keep up customer satisfaction rates on top and to improve your agents’ productivity. Learn how Agent Scripting can help with this article!
Avenida D João II, nº 51 - Bloco B, 2º andar C
1990-085, Lisboa, Portugal
PT +351 210 927 840
© Copyright 2021 Collab, Todos os direitos reservados