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Contact centers in banking, fintech & insurance

Contat Centers in banking, fintech and insurance

The financial vertical, including insurance companies, is leading many technological innovations within the customer support and contact center industries.

Whitepaper Collab

Learn About

  • How a digital-first strategy enables cohesive CX
  • Mitigate risk with adherence to security and compliance
  • Ensure a 360º degree view of every user


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The imperative to meet customer expectations, warrant business continuity and results may depend on an intelligent, responsive, and web based omnichannel contact center.
After implementing several projects in the Financial Vertical, especially in the Banking and Insurance World, Collab gathered insights, best-practices and customer testimonials. This whitepaper streamlines our experience and provides concrete examples and customer success stories to guide and equip professionals. 

With Customer success stories from:

Intrum Justitia
Grupo Ageas Portugal
Stay Tuned For the Second Part

If you download the first one, you’ll receive the second part automatically. 

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