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Case Study: Aon
“The UX of this new technology ensures seamless, customer-focused interactions that have improved...
Case Study: Seguros Sura Argentina
“OneContact CC has allowed us to improve our service levels and increase our satisfaction metrics...
Case Study: Hearing-Impaired Community
Customers with disabilities are simply customers, who also may have to interact with a company or...
Celebrating Collab’s journey with Vodafone at the Arch Summit
Collab has been on a long journey with Vodafone, since the early days. Vodafone Portugal became...
Case Study – SFR Business launches Global Contact Center
SFR Business (group Altice France) is bringing innovation into France. They are about to launch their new contact center solution: Global Contact Center, powered by Collab.
CLUDO – CASE STUDY
"The other vendors are still stuck in the old business model of onsite sales, they are not ready...
Case Study 1Stream
1Stream decided to migrate from on premises to the cloud with Collab, and they are now a leading provider. This Case study 1Stream demonstrates how
Case Study Vodafone – Gamification
"With the conclusion of the Gamification Proof of Concept, the goals were largely met and even...
INTRUM JUSTITIA – CASE STUDY
"With the successful PBX migration to IP we have increased efficiency by more than 50%" Jakub...
Edenred Case Study
“Edenred and Collab has been a very happy partnership. For the sales team, the efficiency and...