Ebooks & Guides
Microsoft recognized Collab as ISV Partner of the Year 2021 for Portugal, acknowledging outstanding achievements and innovations
Data-driven contact centers are customer-focused and make the most of Big Data.
Hundreds of clients trust Nubitalk, a cloud contact center solution designed to make business of all sizes thrive in customer experience.
When deciding how to appeal and communicate with millennials, it is important to consider that they make up one-fourth of the population, include 79 million people, and have 170 billion in annual purchasing power.
New features and latest updates in Microsoft Dynamics 365 including Sales, Marketing, CDP and contact center integration
Customer service is about appealing to and satisfying consumer wants and needs, developing personal relationships with customers.
In March 2020, Collab entered into a new ecosystem of innovative companies.
ollab’s story is rich in innovation and growth.
Collab announced today that Pedro Quintas was promoted from CEO to Sub Group Leader of Lumine Group. In addition, Pedro Rodrigues has also been promoted from Collab’s COO position to CEO. These leadership appointments are effective immediately.
Collab is a Top Contact Center Software Provider! This award is given to companies at the forefront of innovation on CX and technology
SFR launches a contact center solution in France, based on software of Collab. This omnichannel customer relationship management offer is accessible from anywhere
Easy to implement, click to interact widgets allow chat, voice and video interactions. Clients can reach your contact center in a few clicks
Kindly note that this page was translated automatically. You may notice some anomalies.It's with...
Kindly note that this page was translated automatically. You may notice some anomalies.The Contact...
OneContact CC is now fully compatible with Citrix, making Collab the first enterprise-grade Contact Center provider to be Citrix Ready.
Product novelties and tech updates from Collab, including new PBX app, OneContact CC news, instant messaging upgrades and CIH
Lower carbon footprint, less energy consumption and diminished electronic waste are some of the...
Google Cloud ehances the contact center solutions of Collab with artificial intelligence technologies, speech analytics and more
How does skills based routing works? Find out the right routing strategy for your business and learn how to implement it with OneContact CC
Artificial intelligence technologies are the next wave of innovation in the contact center industry and bots are changing the scenario
Self-service options give customers faster solutions. A bot with Artificial Intelligence is capable of resolving more than 70% of customer queries.
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