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Types of Dialers for Call Centers

Types of Dialers for Call Centers

Learn about the 3 types of dialers and understand which dialer is the best for your outbound marketing campaigns. With pros & cons

Phygital Customer Experience – Pedro Quintas

Phygital Customer Experience – Pedro Quintas

In this interview, Pedro Quintas shares his views on the development of Customer Experience and clarifies how Collab is incorporating Phygital strategies in a world where the physical and digital are intertwined.

WhatsApp API Connector

WhatsApp API Connector

he use of digital channels for customer support is rising and Whatsapp is becoming a dominant messaging player in most countries. Collab is officially announcing the release of a fully supported Whatsapp connector and API

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