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Webinar: Estratégias avançadas para cloud contact centers mais eficientes
Collab e a Microsoft juntam-se neste webinar para apresentar Estratégias para Cloud Contact Centers mais eficientes. Insights tecnológicos, casos de sucesso e estratégias e valências
Webinar teletrabalho nos contact centers: desafios para a supervisão e gestão
Num momento em que o trabalho remoto regista níveis de utilização sem precedentes, surge um desafio às empresas: como...
Webinar: How automation can improve customer engagement
- One Contact CC with Microsoft Dynamics 365. Successful companies ally powerful contact center software...
Millennium BCP, Vodafone and others: How they are dealing with remote work
Millennium bcp bank, ManpowerGroup, Majorel and Vodafone explain how their contact centers are thriving in telework. We have compiled all the testimonials and key points in this article.
Webinar Cognitive Services – Speech Analytics & Sentiment Analysis
This webinar focuses on Cognitive Services, particularly on speech analytics and sentiment analysis. Held by Microsoft and Collab
COLLAB ACADEMY 2019
Sessions and courses about management and provisioning of our cloud-based contact center
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