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For Contact Centers, outbound marketing strategies are an opportunity to grow a loyal and satisfied customer base. The dialing mode must be adapted to the organization’s market niche and business goals. Learn about the 3 types of dialers for call centers and...
All, eBooks & Guides, Highlight
This eBook portrays the 5 important steps to have in mind when considering launching a contact center. It reveals elements that should be analyzed and some add-ons that should be considered in order to boost your contact center’s performance and productivity. Some of...
