CX: una nueva realidad

CX: una nueva realidad

Last week, Collab visited their partner Cirion Technologies, in Argentina. The goal was to join our partner for a unique event in which the competitive advantages of Customer Experience (CX) would be discussed. The event “CX: una nueva realidad” (CX: a new reality)...
Top 3 reasons why customer service matters

Top 3 reasons why customer service matters

Far are the days a company only focused on making a sale without thinking about the whole customer experience. Customer service is about caring and making sure the customer is satisfied, not only with their purchase, but also with the way they feel throughout the...