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Webinar: Contact centers’ survivability in catastrophic scenarios

Webinar: Contact centers’ survivability in catastrophic scenarios

Highlight, Webinars

Tuesday, July 12th @ 3 pm WEST Spain 16h | France 16h | Germany 16h | Buenos Aires 11h | Brasilia 11h | Dubai 18h | South Africa 16h | Malaysia 22h | Singapore 22h Collab and Microsoft have teamed up for a round-table discussion on contact centers’ survivability. The...
Webinar: Modern Workplace trends with Collab & Microsoft

Webinar: Modern Workplace trends with Collab & Microsoft

All, Webinars

MODERN WORKPLACE trends with Collab & Microsoft Collab and Microsoft have teamed up to deliver a good workflow between office vs remote work. Join our webinar to learn more about the modern workplace trends, in which the speakers will bring up digital...
Collab awarded ISV Partner of the Year Award by Microsoft

Collab awarded ISV Partner of the Year Award by Microsoft

All, What's New

M Kindly note that this page was translated automatically. You may notice some anomalies. Got it! Partner of the Year Awards Microsoft recognized Collab as ISV Partner of the Year 2021 for Portugal. The Microsoft Partner of the Year Awards acknowledges...
What’s new in Gamification: level up your contact center with add-ons

What’s new in Gamification: level up your contact center with add-ons

All, Webinars

Bringing game dynamics into a contact center transforms agents and supervisor’s work for the better. Discover what’s new on Collab Gamification and how we can open the door to more productivity and increased competencies in contact centers. Highlights...
Webinar: Knowledge-as-a-Service:  how to revolutionize CX  with ready to use bots

Webinar: Knowledge-as-a-Service: how to revolutionize CX with ready to use bots

All, Webinars

Bots propel many benefits for customer service and customers love them. There’s a challenge most companies face: how can we feed the bot the knowledge it needs to reply to customers? Furthermore, how can we use the knowledge to boost efficiency in contact...
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