Microsoft Archives

How Collab uses and adapts Microsoft Azure technology to overcome the challenges of a disaster

We have previously talked about catastrophes and disaster recovery (DR) and what it takes to activate the DR Plan. We already know that not all failures require you to change everything to a whole new data center – we first need to analyze and understand what...

Webinar: Contact centers’ survivability in catastrophic scenarios

Highlight, Webinars

Collab and Microsoft have teamed up for a round-table discussion on contact centers’ survivability. The speakers highlighted some deployment solutions to better prepare your business for any crise. What we covered: Catastrophes and their impacts on Contact Centers...

Webinar: Modern Workplace trends with Collab & Microsoft

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Contact Centers in a Modern Workplace – Hybrid Strategies with Microsoft Collab and Microsoft have teamed up to deliver a good workflow between office vs remote work. Join our webinar to learn more about the modern workplace trends, in which the...

Collab awarded ISV Partner of the Year Award by Microsoft

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M Kindly note that this page was translated automatically. You may notice some anomalies. Got it! Partner of the Year Awards Microsoft recognized Collab as ISV Partner of the Year 2021 for Portugal. The Microsoft Partner of the Year Awards acknowledges...

What’s new in Gamification: level up your contact center with add-ons

All, Webinars

Bringing game dynamics into a contact center transforms agents and supervisor’s work for the better. Discover what’s new on Collab Gamification and how we can open the door to more productivity and increased competencies in contact centers. Highlights ...