Advanced strategies for more efficient cloud contact centers
Collab and Microsoft join in this webinar to present Strategies for more efficient Cloud Contact Centers. Technological insights, success stories and strategies and skills for efficient contact centers from an operational point of view and cost reduction are some of the highlights.
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Watch On Demand (in portuguese)
Speakers
This digital event features industry experts who will channel perspectives to determine the best contact center strategies.
José Pedro Ramos is an Apps & Infrastructure Cloud Specialist at Microsoft and supports companies on their journey to the cloud.
Carlos Vasconcelos leads Collab’s marketing globally and takes on a strong focus on digital transformation and contact center optimization.
José Pedro Ramos
Cloud Apps & Infrastructure, Microsoft
Carlos Vasconcelos
Marketing VP, Collab
Agenda Highlights
Security and compliance
Voice Quality
Trending Features
Business Continuity
Questions and answers
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