Tout, Témoignages Clients, Surligner
Customers with disabilities are simply customers, who also may have to interact with a company or brand and see their queries resolved. Summary Customers with disabilities are simply: customers, who also may have to interact with a company or brand and see their...
Tout, eBooks et guides, Surligner
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Tout, eBooks et guides, Surligner
Cet eBook décrit les 5 étapes importantes à garder à l'esprit lorsque vous envisagez de lancer un centre de contact. Il révèle les éléments à analyser et certains ajouts à considérer afin d'augmenter les performances et la productivité de votre centre de contact. Une partie de...
Surligner, Webinaires
Collab and Microsoft have teamed up for a round-table discussion on contact centers’ survivability. The speakers highlighted some deployment solutions to better prepare your business for any crise. What we covered: Catastrophes and their impacts on Contact Centers...
