by Collab | Nov 11, 2020 | Events, Webinars
Num momento em que o trabalho remoto regista níveis de utilização sem precedentes, surge um desafio às empresas: como tirar partido das valências tecnológicas? A APCC (Associação Portuguesa de Contact Centers) disponibilizou um webinar com o apoio da Collab. O tema é...
by Collab | Jun 3, 2020 | All, Webinars, What's New
Successful companies ally powerful contact center software within their CRM. The potential of having them integrated instead of using each one as a stand-alone solution is huge. On top of it, the Robotic Process Automation powered by Dynamics opens new doors to...
by Collab | Jun 2, 2020 | All, Webinars, What's New
The reality of remote work was imposed due to the Corona Virus pandemic, and threw Contact Centers into a forced transition to remote work. Thousands of agents, supervisors and other employees were put in operation from home. APCC (Portuguese Association of Contact...
by Collab | Mar 21, 2020 | All, Webinars, What's New
Collab offers native integration with Microsoft Azure Cognitive Services. This partnership amplifies the power of Collab solutions for contact centers with Artificial Intelligence. The Webinar Cognitive Services, promoted by Collab and Microsoft, enlightens how speech...
by Collab | Jan 1, 2019 | All, Webinars
Partners Training Sessions for 2019Classroom sessions and Online Webinars Announcing the anticipated Training Session Plan for 2019, where partners can access and subscribe to training modules regarding our product portfolio. Learn about management and provisioning of...
