– One Contact CC with Microsoft Dynamics 365.
Successful companies ally powerful contact center software within their CRM. The potential of having them integrated instead of using each one as a stand-alone solution is huge. On top of it, the Robotic Process Automation powered by Dynamics opens new doors to digital transformation. This webinar discloses the possibilities of the automation, provides real examples and data and includes a live demo that showcases a seamless integration of One Contact CC with Microsoft Dynamics 365.
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About the webinar
- With Speakers From Collab & Microsoft
- Includes Live Demo
- With resources for participants
What you will learn
- Benefits of a unified Interface that streamlines all the customer’s info
- Fundamentals of Robotic Process Automation
- How to be synched with your customer’s journey
The session takes 45 minutes.